FAQ
Questions, answered
Your total combines the distance between your two addresses (priced per kilometre), your chosen transport type, every item you add (priced per unit), any extra services, and a small base fee. The full breakdown is shown before you confirm.
Yes. The price shown during booking is calculated from the same rates and the same route distance that go into your confirmation, so there's nothing extra added afterwards unless you change what's included.
Add the closest match and use the notes field on the details step to describe it - our team will confirm any adjustment with you before the day.
No account is needed. You'll get a booking reference and a PDF confirmation by the end of the flow.
Uncheck "same as my details" on the details step and fill in the on-site contact's name, email and phone separately.
Get in touch through the contact page with your booking reference and we'll help you update or cancel it.
Contact us with your booking reference and email address and we'll resend your PDF confirmation.
Still have a question?
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